This Privacy Policy explains how Milleredge Textile Engineers ("we", "us", "our") collects, uses and protects personal information when you visit milleredgetextileengineers.shop or contact us.
1. Information we collect
We collect details you share through the enquiry form, phone, WhatsApp, email or purchase orders, such as your name, company name, phone number, email address, delivery address, product requirements and billing details. Basic technical data, such as browser type and pages visited, may be collected by third-party services embedded on this website.
2. How we use your information
- To respond to enquiries and prepare quotations.
- To process orders, arrange dispatch and share invoices and delivery documents.
- To provide after-sales support and handle returns or warranty claims.
- To meet legal, tax and accounting requirements.
3. Sharing of information
We do not sell or rent your personal information. We share only what is necessary with transporters, courier partners and suppliers to fulfil your order, or with authorities when required by law.
4. Third-party services
This website uses Google Maps to show our location and Google Fonts for typography. These services may collect technical data under their own privacy policies. Messages you send through WhatsApp or email are also subject to the policies of those providers.
5. Data security and retention
We take reasonable steps to protect your information against unauthorised access, loss or misuse. We keep records only for as long as needed for the purposes above or as required by law.
6. Your rights
You may ask us to access, correct or delete your personal information by writing to info@milleredgetextileengineers.shop. We will respond within a reasonable time, in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
7. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page.